The problem
Taking orders via chat is messy — customer addresses get buried in message history, COD orders fail without verification, and customers constantly message asking 'Where is my parcel?'
Never lose track of a social sale. Record customer orders from WhatsApp, Instagram, and Facebook, manage COD vs Prepaid payments, and send automatic WhatsApp notifications with live courier tracking.
| Key | Details | |
|---|---|---|
| ORD-1082 | Hansu Hirapara · Royal Darbari Saree · ₹1,299 (COD) · Confirmed | |
| ORD-1081 | Kailash Patel · Georgette Kurti (M) · ₹899 (UPI) · Shipped | |
| ORD-1080 | Priya K · Floral Kurti (L) · ₹899 (Paid) · Delivered | |
| ORD-1079 | Manshri Shrimali · Pearl Handwork Suit · ₹2,499 (COD) · Processing |
Taking orders via chat is messy — customer addresses get buried in message history, COD orders fail without verification, and customers constantly message asking 'Where is my parcel?'
A streamlined order management system built directly into your social inbox. Generate order numbers, verify customer addresses, track payment and dispatch stages, and send automated tracking updates via WhatsApp.
Deep capabilities teams use from day one — not a lightweight add-on.
Create orders directly from a customer chat without copying and pasting addresses into separate spreadsheets.
When you mark an order as 'Shipped', Vmoox automatically sends the customer their courier name and tracking link via WhatsApp.
Verify COD orders via automated WhatsApp prompt before shipping to slash Return-to-Origin (RTO) losses.
View chronological events: created, address confirmed, payment received, packed, dispatched, and delivered.
See all past orders and total spending right beside the chat when a returning customer messages you.
Attach tracking numbers from Shiprocket, Delhivery, BlueDart, or India Post for instant customer transparency.
Built for online sellers handling dozens of social orders every day.
Cut customer support questions in half with proactive automated WhatsApp notifications.
| Key | Details | |
|---|---|---|
| ORD-1082 | Hansu Hirapara · Royal Darbari Saree · ₹1,299 (COD) · Confirmed | |
| ORD-1081 | Kailash Patel · Georgette Kurti (M) · ₹899 (UPI) · Shipped | |
| ORD-1080 | Priya K · Floral Kurti (L) · ₹899 (Paid) · Delivered | |
| ORD-1079 | Manshri Shrimali · Pearl Handwork Suit · ₹2,499 (COD) · Processing |
A seamless pipeline that automates customer communication while keeping your fulfillment on track.
Select the product SKU, size, and quantity directly from the conversation sidebar.
Save customer phone, delivery address, pincode, and payment mode (COD or Prepaid).
Assign courier tracking number and mark order as 'Shipped' with a single click.
Customer automatically receives a verified WhatsApp message with live tracking link and delivery updates.
Real scenarios where teams run this feature every week.
Track order details, selected dress sizes, shipping addresses, and advance payment receipts in one organized dashboard.
Prevent lost orders and forgotten dispatches across WhatsApp, Instagram DMs, and Facebook Messenger.
Filter orders by 'Processing' to pack items quickly, print shipping slips, and bulk-update status with courier tracking.
Never lose track of a social sale. Record customer orders from WhatsApp, Instagram, and Facebook, manage COD vs Prepaid payments, and send automatic WhatsApp notifications with live courier tracking.