The problem
Customer email lives in personal inboxes and scattered accounts. Handoffs lose thread history, leads fall through the cracks, and managers cannot see who replied or what was promised.
Feature
Email for teams
Connect business mailboxes to Vmoox — shared inbox, folders, compose with Moox, and email threads linked to lead records beside the deal.
How Vmoox helps
Connect workspace mailboxes via IMAP or OAuth, sync threads into a shared inbox, link conversations to lead records, search history, compose with Moox, and reply with files and payment context on the same row.
Built for daily work
Deep capabilities teams use from day one — not a lightweight add-on.
Mailbox connection
Attach business mailboxes with IMAP/SMTP or OAuth providers such as Gmail and Outlook.
Shared inbox
Work customer threads from one workspace inbox — not personal accounts.
Lead linking
Connect a thread to a lead row — payments and files sit on the same deal.
Compose with Moox
Describe what to write and let Moox draft professional email body text in compose.
Search & folders
Find past messages quickly and organize work with inbox folders.
Record context
Open the linked lead without losing the email thread.
What you get
Business mail in your CRM — not trapped in individual inboxes.
- Connect IMAP or OAuth mailboxes per workspace
- Shared inbox with folders, search, and sync status
- Link email threads to lead records for full deal context
- Compose, reply, and forward from the web app
- Write with Moox — draft messages from a prompt
- See files, payments, and notes on the linked record
- Hand off threads between teammates with history intact
- Understand mailbox storage and security limits before production use
Customer email on the CRM row
Email is most powerful when every thread knows which deal it belongs to.
- Link threads to leads so pipeline and inbox stay aligned
- Multiple mailboxes for sales, support, or regions
- Moox drafts replies from thread context and your prompt
- Review storage and encryption limits in the Email data policy
Connect a mailbox and link to leads
Review the Email data policy before connecting production mailboxes.
Connect the mailbox
Add IMAP/OAuth settings or sign in with your provider in the Email app.
Sync and triage
Let Vmoox sync threads, then link conversations to existing or new lead records.
Reply with context
Use compose, Moox drafts, and the record for files, notes, and payment details.
Hand off cleanly
Teammates pick up threads with full history visible in the shared inbox.
Who it's for
Real scenarios where teams run this feature every week.
Sales follow-up
Reply to prospects by email while the lead record tracks stage and value.
Support & delivery
Handle client questions with files and checklist items on the record.
Shared mailboxes
Cover info@ or support@ across shifts with a team-visible inbox.
FAQ
Email on Vmoox — FAQ
Connect mailboxes with IMAP/SMTP or OAuth where supported (such as Gmail and Outlook). Use app passwords when your provider requires two-factor authentication.
Yes. Workspace members with access to the Email app can work synced threads from the shared inbox and link them to records.
Email threads can be linked to lead records so payments, files, and notes sit on the same row.
In compose, describe what you want to say and Moox drafts the message body using your prompt and optional thread context.
No. Synced messages are stored in your workspace CRM for team management and Moox analysis — they are not a secure personal mailbox inside Vmoox. Use business correspondence only; do not store personal or highly sensitive private data.
Vmoox applies reasonable security measures but does not guarantee against leaks, unauthorized access, or provider actions. You control permissions and what your team stores. See our Email data policy and Privacy Policy.
Try it in your workspace
Connect business mailboxes to Vmoox — shared inbox, folders, compose with Moox, and email threads linked to lead records beside the deal.
- Free Starter plan
- No credit card required
- Full workspace in minutes