The problem
Slack threads don't know about the lead or project. Decisions stay in chat while the record stays empty, and new hires can't find why a deal changed.
Chat with your team in groups and direct messages — inside the same shell as your apps, records, and customer inbox.

Slack threads don't know about the lead or project. Decisions stay in chat while the record stays empty, and new hires can't find why a deal changed.
Messaging lives in the same workspace as your apps. Pair team chat with record integrations so internal talk connects to customer work and handoffs include full context.
Deep capabilities teams use from day one — not a lightweight add-on.
Create channels for delivery, sales, or leadership — scoped to the workspace.
Quick 1:1 conversations without spinning up external tools.
Messages appear in real time while you work on records.
Team chat and WhatsApp share a communications area on records.
Only members of this workspace see its rooms and history.
Use chat for fast talk; pin outcomes on the record with comments and files.
Internal communication that sits beside your operational data.
Messaging works best when the record holds the decision — not the scrollback.

Available as soon as members are invited.
Messaging is available to workspace members automatically.
Set up groups for teams or projects that need a standing channel.
Chat from the communications area while records stay open nearby.
Move outcomes to comments, checklist, or files so nothing gets lost.
Real scenarios where teams run this feature every week.
Run a project room while tasks and files live on the board and record.
Discuss pipeline movement in chat; log decisions on the lead row.
Replace scattered DMs with workspace chat tied to the same login as CRM.
Chat with your team in groups and direct messages — inside the same shell as your apps, records, and customer inbox.