Das Problem
Customer WhatsApp chats live on personal phones. Handoffs lose history and leads fall through the cracks.
Feature
WhatsApp for business
Connect WhatsApp lines, link chats to leads, and manage customer conversations in one inbox.
So hilft Vmoox
Connect workspace WhatsApp lines, link threads to lead records, assign owners, and search messages — all beside the deal.
Für den Alltag gebaut
Tiefgehende Funktionen, die Teams vom ersten Tag an nutzen.
Line connection
Attach WhatsApp lines to the workspace for team visibility.
Shared inbox
Queue, assign, and work customer threads without phone pass-around.
Lead linking
Connect a chat to a lead row — payments and files sit on the same deal.
Assignment
Give each conversation an owner so follow-up is accountable.
Search
Find past messages and customers quickly from the inbox.
Record context
Open the linked lead without losing the WhatsApp thread.
Das erhalten Sie
Customer conversations tied to CRM rows — not lost on personal devices.
- Multiple lines per workspace
- Assign chats to team members
- Search and context on linked records
- Risk awareness before connecting (unofficial client limits apply)
Customer chat on the CRM row
WhatsApp is most powerful when every thread knows which deal it belongs to.
- Link chats to leads so pipeline and inbox stay aligned
- Multiple lines for sales, support, or regions
- Search saves time when customers return months later
- Review platform limits — connection uses an unofficial client layer
Connect a line and link to leads
Plan for unofficial client constraints before going live.
Connect the line
Follow workspace setup for your WhatsApp line in Vmoox.
Triage the inbox
Assign owners and link conversations to existing or new lead records.
Reply with context
Use the record for files, notes, and payment while you chat.
Hand off cleanly
Reassign chats with full history visible to the next teammate.
Für wen es gedacht ist
Reale Szenarien, in denen Teams diese Funktion jede Woche nutzen.
Sales follow-up
Reply to prospects on WhatsApp while the lead record tracks stage and value.
Support & delivery
Handle client questions with files and checklist items on the record.
Distributed teams
Cover multiple lines across shifts with assignee and search.
FAQ
WhatsApp bei Vmoox — FAQ
Vmoox nutzt eine inoffizielle Client-Schicht ähnlich WhatsApp Web. Bitte prüfen Sie Plattformlimits und die Nutzungsbedingungen Ihres Anbieters, bevor Sie Produktionsnummern verbinden.
Ja. Weisen Sie Chats zu und arbeiten Sie in einer gemeinsamen Inbox, die mit Lead-Datensätzen verknüpft ist.
Ja. Chats können mit Lead-Datensätzen verknüpft werden — Zahlungen, Dateien und Notizen liegen auf derselben Zeile.
Im eigenen Workspace testen
Connect WhatsApp lines, link chats to leads, and manage customer conversations in one inbox.
- Free Starter plan
- No credit card required
- Full workspace in minutes